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Glossary term

What is Multichannel Distribution?

Definition

Multichannel distribution refers to the delivery of product information and content across various sales channels simultaneously. PIM ensures that every channel—eCommerce, marketplaces, retail stores, or social platforms—receives accurate, consistent data. This strengthens brand trust and enables seamless customer experiences.

A product can be distributed to multiple channels with different field selections and formats. For example, an autonomous product data operation could take approved fixtures for a dealer portal and public store, prepare the permitted content for each destination, and track channel-specific outcomes separately.

Multichannel Distribution in an autonomous operation

  1. Step 1:

    Input

    Approved fixtures for a dealer portal and public store

  2. Step 2:

    Multichannel Distribution

    Prepare the permitted content for each destination

  3. Step 3:

    Outcome

    Track channel-specific outcomes separately

A product can be distributed to multiple channels with different field selections and formats.